Frequently Asked Questions

Do you have questions about attending the BIGGEST Affiliate Marketing Event out there? Look no further!

Check this page regularly for the latest updates. If you still need help for your query you can reach out to our Customer Success team, who are here to help! You can reach us by email at support@affiliatesummit.com. 

Support Hours:
Monday to Friday 9am - 5pm EST
Monday to Friday 9am - 5pm GMT

We are SO excited to announce that we will be returning to Caesar's Forum in Las Vegas, Nevada from January 15-17, 2024.

We have so much incredible content, a super exciting exhibition floor in store for you – we can’t wait to welcome you back to Las Vegas again. 

 

Venue Address: Caesar’s Forum 3911 Koval Lane Las Vegas, NV 89109  Please note this is NOT Caesars Palace or the Forum Shops!

We put Affiliates first and work hard to maximize the experience for you at our event!  Due to this, we receive a large volume of requests for free Affiliate Passes for our team to review. These passes are intended for Affiliates only (sorry Advertisers and Affiliate Agencies - these passes are for the folks who want to meet YOU at ASW!)

The Affiliate Pass application will open once our Affiliate Summit East event concludes on August 1 - once it goes live, you'll have until Friday, December 15 to fill out your application and our team will respond back regarding the status of your application within 10 business days from the time of your submission!

Networking Pass and Affiliate Passes:  

• Access to Meet Market and Exhibit Hall  

• Access to ALL keynote sessions on the Main Stage

• Access to the Official Event App  

• Hot and cold drinks. (Maximum of 3 complimentary beverages) 

• Access to Publisher Demo Stage (note: excludes AM Days Workshops) 

  • Please note that Networking and Affiliate Passes do NOT include access to any Breakout Content Sessions

Networking Plus Passes:  

• Access to Meet Market and Exhibit Hall  

• Access to ALL keynote sessions   

• Access to the Official Event App  

• Hot and cold drinks. (Maximum of 6 complimentary beverages) 

• Access to all content tracks (note: excludes AM Days Workshops) 

VIP: 

• Access to Meet Market and Exhibit Hall  

• Access to ALL keynote sessions 

• Access to the Official Event App   

• Unlimited VIP lounge refreshments 

• Access to all content  tracks (note: excludes AM Days Workshops) 

• Fast track registration 

• Keynote recordings Slides and audio of tracks 

• Grab and go breakfast and lunch 

• VIP Lounge 

• VIP Meeting Area 

AM Days:

• Please note that each AM Days course requires a separate purchase specific to the course that you are hoping to attend. Purchasing a single AM Days add-on does not grant you access to all AM Days courses!

 

 

Once you decide which Pass best-fits your needs, you can register here. 

We do not. There are so many great things happening at ASW24 that we don’t want you to miss a minute of it. With that in mind, we only offer passes for all three days of the event. 

We don’t blame you for wanting to get the MOST out of ASW! To get you upgraded to VIP all you have to do is  

• Email support@affiliatesummit.com your upgrade request 

• Complete the upgrade payment through the link support sent over. 

While you can register someone with a placeholder name, each registration needs a unique email address. Don’t worry though, you can always update the registration by emailing us at support@affiliatesummit.com with the ticket-holders name and email address!

The short answer is yes! We know everything is more fun with a group, and ASW is no exception. We have group discounts starting at parties of 10 people or more. Just reach out to  support@affiliatesummit.com and we’ll share an exclusive promo for you and your team to get you all networking in no time. 

We understand that sometimes life gets in the way and you just need to go deal with it. Should something pull you away from us, we are more than happy to transfer your registration to a colleague. Please note, however, that once your badge has been printed at the event, we cannot transfer it to someone else.  

While we can’t help you through the whole process, we can provide you with a Visa invitation letter for you to attach to your application. Once you've purchased your pass for ASW, please email support@affiliatesummit.com with your: 

• Full name 

• Company Name 

• Job Title  

• Country of Birth 

• Date of Birth 

• Country of Passport Issue 

• Expiration Date of Passport 

• Mailing Address 

• Citizenship 

• Phone Number 

• Email 

& we can draft this letter for you!

All sessions are recorded, and recordings will be available for purchase. You can book your recordings now here.  

Tip: Make sure to select the ticket type and quantity so the Recordings Add-on option will appear at the bottom! 

or you!

Please keep in mind that all Recordings will available approximately 4 weeks after the event commences. 

You will receive a confirmation email when you register for the show. That should have everything you need when your accounting department comes around with all those pesky questions. If you can’t find your receipt, email support@affiliatesummit.com.

While issuing invoices isn't standard, should you need one for your purchase, we are happy to generate one for you! Just email us at  support@affiliatesummit.com with your company name and billing address to receive an invoice for your purchase. 

We know there’s nothing worse than leaving your ticket at home, but we’ve got you covered! Should you lose track of your confirmation email, we can always look you up in the system on our end when you arrive at registration check-in. You can also let us know by sending us an email and we can resend it to you. 

If you want to look for it in your email inbox the subject line of the confirmation email is: “Your ticket for Affiliate Summit West 2024!” and it has been sent from support@affiliatesummit.com .

Making an adjustment before the show starts? No problem! You can update your registration information via a link to “Manage Registration Details” in your confirmation email.  

Can’t find your confirmation email? Reach out to us at  support@affiliatesummit.com with the changes you would like to make, and we will be happy to sort this out for you as well as resending your confirmation email.  

You can collect your badge at our registration desk at Caesars Forum. In order to claim it, please bring your confirmation email along with a valid ID. Located in the foyer just outside of the Forum Ballroom.  

We’ve made it easier than ever as this is also the main entrance and rideshare drop-off for Caesars Forum. Alternatively, if you are coming from Harrah's/LINQ hotels, it is underneath the escalators to/from Harrah's/LINQ hotels and the Monorail. 

You sure can! Head over to the registration desk and the Customer Success team will arrange a pass for you. Please note, this will be at a higher rate than if you purchased a ticket before the event. 

We hate when we have to be tough, but this rule is very important to us. Should you misplace or forget your badge, we cannot reprint it for you. We don’t want anyone walking around the show pretending to be you! So once you have your badge, keep a close eye on it!