Frequently Asked Questions

Do you have questions about attending the BIGGEST Affiliate Marketing Event out there? Look no further!

If you still need help for your query you can reach out to our Customer Success team, who are here to help! You can reach us through our ChatBot on the lower right-hand side of this page or our Support Portal here.

Support Hours:
Monday to Friday 9am - 5pm EST

Dates and Location

When is Affiliate Summit West 2024 taking place?

We are SO excited to announce that we will be returning to Caesar's Forum in Las Vegas, Nevada from January 15-17, 2024.

We have so much incredible content, a super exciting exhibition floor in store for you – we can’t wait to welcome you back to Las Vegas again. 


Venue Address: Caesar’s Forum 3911 Koval Lane Las Vegas, NV 89109  Please note this is NOT Caesars Palace or the Forum Shops!

Registration and Passes

How do I apply for an Affiliate Pass for ASW 24? 

We put Affiliates first and work hard to maximize the experience for you at our event!  Due to this, we receive a large volume of requests for free Affiliate Passes for our team to review. These passes are intended for Affiliates only (sorry Advertisers, Networks, Affiliate Agencies - these passes are for the folks who want to meet YOU at ASW!)

The Affiliate Pass application can be found here - Please note all applications must be received by Friday, December 15

Once submitted, our team will review your application and update you with its status within 10 business days from the time of your submission!

What’s included in my pass? 

Networking and Affiliate Passes:  

  • Access to Meet Market and Exhibit Hall  

  • Access to ALL keynote sessions   

  • Access to the Official Event App  

  • Hot and cold drinks. (Maximum of 6 complimentary beverages) 

  • Access to all content tracks (note: excludes AM Days Workshops) 


  • Access to Meet Market and Exhibit Hall  

  • Access to ALL keynote sessions 

  • Access to the Official Event App   

  • Unlimited VIP lounge refreshments 

  • Access to all content  tracks (note: excludes AM Days Workshops) 

  • Fast track registration 

  • Keynote recordings Slides and audio of tracks 

  • Grab and go breakfast and lunch 

  • VIP Lounge 

  • VIP Meeting Area 

  • BONUS for Enterprise Brands Only: Access to an area with private meeting tables exclusively for your use

Super VIP:

  • Access to Meet Market and Exhibit Hall 
  • Access to ALL keynote sessions 
  • Access to the Official Event App 
  • Unlimited VIP lounge refreshments (hot & cold drinks)
  • Access to all content tracks (excludes AM Days)
  • Fast track registration  
  • Keynote recordings  
  • Slides and audio of tracks 
  • Grab and go breakfast and lunch
  • VIP Lounge 
  • VIP Meeting Area
  • BONUS for Enterprise Brands Only: Access to an area with private meeting tables exclusively for your use
  • VIP ticket to Traffic & Conversion Summit (happening on January 9 - 11 in Las Vegas)

AM Days:

  • Please note that each AM Days course requires a separate purchase specific to the course that you are hoping to attend. Purchasing a single AM Days add-on does not grant you access to all AM Days courses!

Once you decide which Pass best-fits your needs, you can register here. 

Do you offer a one-day pass? 

We do not. There are so many great things happening at ASW24 that we don’t want you to miss a minute of it. With that in mind, we only offer passes for all three days of the event. 

How do I upgrade my pass to VIP?  

We don’t blame you for wanting to get the MOST out of ASW! To get you upgraded to VIP all you have to do is  

I’m bringing a colleague to the show, but I’m not sure who will be joining me. Can I get a placeholder ticket? 

While you can register someone with a placeholder name, each registration needs a unique email address. Don’t worry though, you can always update the registration by emailing us at with the ticket-holders name and email address!

I have a group of people I want to go to the show with, can I get any discounts? 

The short answer is yes! We know everything is more fun with a group, and ASW is no exception. We have group discounts starting at parties of 10 people or more. Just reach out to and we’ll share an exclusive promo for you and your team to get you all networking in no time. 

Can I transfer my pass to someone else? 

We understand that sometimes life gets in the way and you just need to go deal with it. Should something pull you away from us, we are more than happy to transfer your registration to a colleague. Please note, however, that once your badge has been printed at the event, we cannot transfer it to someone else.  

I am from another country. How do I get a Visa for the show?  

While we can’t help you through the whole process, we can provide you with a Visa invitation letter for you to attach to your application. Once you've purchased your pass for ASW, please email with your: 

  • Full name 

  • Company Name 

  • Job Title  

  • Country of Birth 

  • Date of Birth 

  • Country of Passport Issue 

  • Expiration Date of Passport 

  • Mailing Address 

  • Citizenship 

  • Phone Number 

  • Email 

& we can draft this letter for you!

Will recordings be available? 

All sessions are recorded, and recordings will be available for purchase. You can book your recordings now here.  

Tip: Make sure to select the ticket type and quantity so the Recordings Add-on option will appear at the bottom! 

or you!

Please keep in mind that all Recordings will available approximately 4 weeks after the event commences. 

Where do I get my receipt? 

You will receive a confirmation email when you register for the show. That should have everything you need when your accounting department comes around with all those pesky questions. If you can’t find your receipt, email

I have just completed my registration. How do I get my invoice? 

While issuing invoices isn't standard, should you need one for your purchase, we are happy to generate one for you! Just email us at with your company name and billing address to receive an invoice for your purchase. 

I can’t find my confirmation email! What should I do? 

We know there’s nothing worse than leaving your ticket at home, but we’ve got you covered! Should you lose track of your confirmation email, we can always look you up in the system on our end when you arrive at registration check-in. You can also let us know by sending us an email and we can resend it to you. 

If you want to look for it in your email inbox the subject line of the confirmation email is: “Your ticket for Affiliate Summit West 2024!” and it has been sent from .

I found a typo in my registration! What should I do? 

Making an adjustment before the show starts? No problem! You can update your registration information via a link to “Manage Registration Details” in your confirmation email.  

Can’t find your confirmation email? Reach out to us at with the changes you would like to make, and we will be happy to sort this out for you as well as resending your confirmation email.  

How do I get my badge for the show? 

You can collect your badge at our registration desk at Caesars Forum. In order to claim it, please bring your confirmation email along with a valid ID. Located in the foyer just outside of the Forum Ballroom.  

We’ve made it easier than ever as this is also the main entrance and rideshare drop-off for Caesars Forum. Alternatively, if you are coming from Harrah's/LINQ hotels, it is underneath the escalators to/from Harrah's/LINQ hotels and the Monorail. 

Can I still purchase a pass on the day of the event? 

You sure can! Head over to the registration desk and the Customer Success team will arrange a pass for you. Please note, this will be at a higher rate than if you purchased a ticket before the event. 

I lost my badge on-site, can I get a replacement? 

We hate when we have to be tough, but this rule is very important to us. Should you misplace or forget your badge, we cannot reprint it for you. We don’t want anyone walking around the show pretending to be you! So once you have your badge, keep a close eye on it! 

Hotel and Food

Where should I stay?

We advise you stay as close to the action as possible so you can be the first in the room when the networking starts! We offer an exclusive discounted rate for all our ASW attendees at our partner hotels - you can book your room and manage any existing reservations already made here.

Harrah's has a free cancellation policy, guaranteeing a risk-free booking for you. This means, should you need to cancel your trip to ASW for any reason, you can do so up to 72 hours before you are due to arrive at the hotel. 


Is there a place to store my bags?

We do not have a coat or luggage room on-site! If you are staying in one of our partner hotels, you highly recommend you to take advantage of any of the luggage storage facilities/services they have available!

What should I wear?

You should wear what makes you comfortable! Want to show off your new bow tie and a cowboy hat? Go for it! Want to aim for the more business casual fare? We like that too! If we had any advice to pass on, we would recommend that you include some comfy shoes in your suitcase. Networking means spending a lot of time on your feet, so be sure to bring something easy to walk in while you count those steps!

I lost something at the show! Is there a lost and found?

Ask a staff member at registration or at the info desk - if anything turns up lost, we are happy to hold it for you. After the show ends, all lost and found items will be turned in to the Caesars Forum team!

Does Caesar's Forum have disability access?

Yes! Caesars Forum is ADA compliant. In accordance with the ADA, the Marriott Marquis boasts permanent premises access accommodations, such as wheelchair lifts, elevator standards, door width standards, and restroom accessibility.

Data Protection

I got an email from someone saying they have an attendee list. Is that legit?

Should you receive correspondence from someone claiming to offer an attendee list, please do not engage with them in any way and report them to

Your privacy is very important to us, so we will never disclose our attendee list to anyone outside the event. The only way to see who is at the show is through the Official ASW 24 app!