Frequently Asked Questions

We are SO excited to announce that we will be returning to the Marriot Marquis Times Square, New York on July 31 - August 1, 2023.

At this time we are no longer accepting Affiliate Pass submissions. The deadline to apply for a complimentary Affiliate Pass was Friday, July 14, 2023.

 

However, we ARE accepting applications for ASW and invite you to apply for your free Affiliate Pass for Affiliate Summit West 2024 in Las Vegas here!

We have 2 pass types available to purchase to attend ASE23 and two add-on purchase ticket types.

For Entry, we offer our Networking and VIP pass types. 

Both pass types include:

• Access to the 2-day Meet Market 
• Access to all content 2 (EXCLUDING AM Days Workshops which are a separate purchase per workshop)
• Access to the Official Party 
• Access to the Official Event App (open 4 weeks before) 
• Access to Meetups 
• Unlimited coffee 

VIP passes also include:

• Access to the private VIP Lounge which will be away from the show floor and have space for private meetings 
• Grab & go snacks and refreshments all day in the VIP Lounge 
• Access to the keynote recordings and audio and slides of track sessions 

Once you've secured your place for ASE, you can also purchase add-ons!

To elevate your ASE experience, we offer AM Days Workshops and Recordings.

AM Days:

• AM Days are add-on tickets and that you are required to have a valid Networking Pass, Affiliate Pass, or VIP Pass to enter ASE.
• AM Days is a series of four 2 hour workshops on affiliate marketing that is happening during Affiliate Summit East on July 31. You can select the number of workshops you'd like to attend and then you can select the specific workshop once you complete your registration.
  • Workshops include:
    • 1. Advertiser’s Crash Course in Affiliate Marketing with Geno Prussakov - July 31 from 8am - 10am
    • 2. Finding, Onboarding, and Activating Ideal Affiliate Partners with Mesa Stevens - July 31 from 10:30am - 12:30pm
    • 3. Adding Amazon to Affiliate, PR, and Influencer Growth with Greg Hoffman - July 31 from 1:00pm - 3:00pm
    • 4. Making Commerce Content Work with Amy Sheridan - July 31 from 3:30pm - 5:30pm
• Please note that each AM Days course requires a separate purchase specific to the course that you are hoping to attend. Purchasing a single AM Days add-on does not grant you access to all AM Days courses!

Recordings:

• The official Affiliate Summit East 2023 event recordings include: keynote recordings, slides and audio recordings of tracks available to you approximately 4 weeks after the conclusion of ASE 2023.
  • Please note that these are included with VIP Passes!

You can view what each pass type includes here.

We do not. There are so many great things happening at ASE that we don’t want you to miss a minute of it. With that in mind, we only offer passes for all two days of the event.

If you are purchasing multiple tickets, our registration systems requires you to provide a unique email for each ticket and add-on to ensure you're able to access our Networking App individually once it launches!

If you are adding Recordings, we also require a unique email in order to integrate your information into the platform our Recordings are hosted in. A simple work-around is to add "+1" (or +2, +3, etc) to your email before the '@' and domain. 

For example, we would use support@affiliatesummit.com for our Pass and support+1@affiliatesummit.com for our Recordings--both will still come through to your main inbox!

All attendees of ASE 23 will be able to access the official event app. The platform will be available 4 weeks before the event and 4 weeks after the conclusion of the event. As soon as it's launched, all registered Attendees, Sponsors, and Exhibitors will get an email with log-in instructions!

 The app will allow you to:

• Check out who is taking part in the Meet Market
• Check out who is exhibiting
• Message other attendees
• Schedule meetings before you arrive in Las Vegas
• Check out our content sessions and build your personal agenda

Yes! We know everything is more fun with a group, and Affiliate Summit is no exception. We offer discounts for groups of 10 or more - just reach out to support@affiliatesummit.com and our Customer Success team will get back to you with your personalized offer.

All sessions are recorded and recordings will be available to purchase. You can book your recordings when you register for your ticket. If you have already purchased a ticket and want to add recordings please email our Customer Success team on support@affiliatesummit.com and they can help you add recordings to your ticket!

Your confirmation email should have all your company needs for reimbursement purposes but, if you need a formal invoice, reach out to us at support@affiliatesummit.com and we will be happy to send over your invoice for your Meet Market tables or attendee tickets.

Lost your confirmation in the cluttered world of your inbox? Check your spam folder or just drop us an email at support@affiliatesummit.com - we are always happy to help! 

If you are travelling from overseas, it is your responsibility to determine and arrange any Visa appointments that are needed. You must already be registered for the show to apply for a Visa Invitation letter. Although we are unable to provide any guidance or assistance on any specific Visa appointments we are more than happy to provide you with an invitation letter to get things moving! 

Please email support@affiliatesummit.com with your:

• Full name
• Company Name
• Job Title
• Country of Birth
• Date of Birth
• Country of Passport Issue
• Expiration Date of Passport
• Mailing Address
• Citizenship
• Phone Number
• Email

And we can draft this letter for you!

If you are denied a Visa application please contact support@affiliatesummit.com within one week from the rejection and we will be able to offer a full refund.  

You can transfer your ticket to a colleague for free up to 2 weeks before ASE23. After that, there will be a $50 charge for any changes made to your badge.

Please email us the full name, job title and email address of who you would like to transfer your ticket too at support@affiliatesummit.com.

Please note, complimentary Affiliate Passes cannot be transferred.

You can update your registration information via a link to “Manage Registration Details” in your confirmation email. 

Can’t find your confirmation email? Reach out to us at support@affiliatesummit.com with the changes you would like to make and we will be happy to sort this out for you as well as resending your confirmation email. 

You need to bring your confirmation email and a valid government-issued ID.

We hate when we have to be tough, but this rule is very important to us. Should you misplace or forget your badge, we cannot reprint it for you. We don’t want anyone walking around the show pretending to be you! So once you have your badge, keep a close eye on it

We accept the following credit card payments for attendee tickets: Mastercard, Visa, American Express & Discover. 

Please find below our refund policy:

• If you need to cancel your ticket more than 30 days before the event you will get a 50% refund. 
• Tickets canceled within 30 days of the event are not eligible for a refund.

Please contact us at support@affiliatesummit.com if you are unable to attend ASE and we will be happy to find the best option for you. You can check out our full Terms & Conditions here.

The official ASE app is the BEST place to check out our full agenda, alternatively, you can also find it here!

Haven't downloaded our app? Use the link below that best-suits your device:

🖥️ Desktop/Web

📱 iOS/Apple

👾 Android/Google Play

Yes! You will be able to attend any session with your Networking Pass, VIP, or Affiliate Pass with the exclusion of AM Days Workshops which are a separate add-on ticket (for each workshop!).

A Meet Up is your opportunity to get connected with peers about industry specific topics and areas of particular interest for you both. At ASE23 Meet Ups will be announced once our Agenda is confirmed!

All of the Meet Ups taking place will be listed in our event platform. You will be able to add these to your personal agenda so you get a reminder when they are taking place. All you will need to do is turn up to the Meet Zone to connect with your industry peers. 

To log-in, you'll need the email address you've used to register your pass - if that's not working, let us know and our team will happy to get it sorted that you can be networking in no-time!

Haven't downloaded our app? Use the link below that best-suits your device:

🖥️ Desktop/Web

📱 iOS/Apple

👾 Android/Google Play

 The app will be live 4 weeks before the show and remain live 4 weeks after ASE concludes to make sure you can continue networking even after ASE ends!

If you prefer to handle things in person, that’s okay too! You can opt-out of the platform at any time, keeping your profile hidden. To do so, open the app, and update your profile settings. You can also opt-out by emailing us at support@affiliatesummit.com.

We advise you stay as close to the action as possible so you can be the first in the room when the networking starts and have the ability to take advantage of the on-site facilities! We offer an exclusive discounted rate for all our ASE attendees at the New York Marriott Marquis Times Square. 

The Marriott has a free cancellation policy, guaranteeing a risk-free booking for you. This means, should you need to cancel your trip to ASE for any reason, you can do so up to 72 hours before you are due to arrive at the hotel. 

All that networking can work up a hunger! Luckily, there’s plenty of places to grab a refreshment in the Marriott Marquis and as we’re in the middle of Times Square there’s loads of lunch spots right on your doorstep! 

Our nursing room can be located on the 6th Floor - you'll need to first stop by our Info Desk inside of the Meet Market where our team will be happy to assist with getting you access!

We do not have a coat or baggage room on-site! If you are staying in the hotel, you are welcome to take advantage of any of the amenities they have available!

You should wear what makes you comfortable! Want to show off your new bow tie and a cowboy hat? Go for it! Want to aim for the more business casual fare? We like that too! If we had any advice to pass on, we would recommend that you include some comfy shoes in your suitcase. Networking means spending a lot of time on your feet, so be sure to bring something easy to walk in while you count those steps!

Ask a staff member at registration or at the info booth - if anything turns up lost, we are happy to hold it for you. 

Yes! Marriott Marquis is ADA compliant. In accordance with the ADA, the Marriott Marquis boasts permanent premises access accommodations, such as wheelchair lifts, elevator standards, door width standards, and restroom accessibility.

Should you receive correspondence from someone claiming to offer an attendee list, please do not engage with them in any way and report them to support@affiliatesummit.com.

Your privacy is very important to us, so we will never disclose our attendee list to anyone outside the event. The only way to see who is at the show is through the attendee app!